Delivery & Returns

What is the standard delivery service for orders?

Orders placed before 15:30 on the working day of your choice will be delivered between 09:00 and 17:30 
the next working day for mainland UK and customers based in Northern Ireland . Customers in Ireland 
could receive deliveries on a next day service but this is location dependant; please contact our 
Customer Services department for details: telephone: +44 (0) 141 814 3500 or email: csd@eclipseblinds.co.uk

What if I need a guaranteed delivery time?

Eclipse can offer you the option to upgrade your delivery to a pre 09:30 delivery or a pre Noon delivery throughout 
the week. If you need goods at the weekend, we also have a premium Saturday delivery service for mainland UK and 
customers based in Northern Ireland. Customers in Ireland should contact our Customer Services department: 
telephone: +44 (0) 141 814 3500 or email: csd@eclipseblinds.co.uk

What happens if I have a problem with the order that has been delivered?

You should contact our Customer Services team on +44 (0) 141 814 3500 and give full details of the problem; 
we will be delighted to help.