FAQ's

How can I become an Eclipse retailer?

Please click the following link to register your interest and we will contact you with further information. /help-advice/become-a-retailer/

How can I get sample pieces of fabric?

Check out our Sample Room where you can order a selection of samples.

What is DesignSpace?

DesignSpace is our online interactive design tool to help you and your customers visualise blinds in a window. Browse over 1500 fabrics with 16 roomsets to choose from. 

Where can I find out more about Child Safety and the legislation?

http://www.eclipseblinds.co.uk/help-advice/child-safety-intro-page/

How can I order online?

To order online create an account here - www.eclipseordering.com

What are your cut off times for ordering?

Monday-Thursday 4pm. Friday 3.30pm.

Do you have any product literature online to download?

We have a wide range of brochures, price lists, order forms and product information you can download from our Online Ordering Site. These are listed at the right hand side of the home page for easy access.

What is the lead time for a made-to-measure blind?

Intu and Senses are 5 working days. Romans, PVC and Powershade are 10 working days. Digitally Printed Blinds are 7 working days from receipt of approved proof.

What wide width fabrics do you do?

Palette XL, Banlight XL, Bioflex FR, Eden, Whisper 3%, 5%, Panama Pro 1%, 3% and Chrome.

What are the benefits of an aluminium no sew over a plastic no sew bottom bar?

The Aluminium No-Sew Bottom Bar is designed to provide a roller bottom bar solution which can go to larger sizes than the current PVC No-Sew Bottom Bar. This bottom bar allows the customer to offer fabric wrap options as well as a decorative bottom bar with colours aligned to the Senses brand.

What are the max/min sizes for INTU, Senses Slow Rise, Senses Motorised & Senses Mirage?

INTU– Due to the vast options for INTU please contact customer service on 0141 814 3500 for exact specifications.

Senses Slow Rise:

Minimum/Maximum Width = 500mm/1800mm 

Minimum/Maximum Drop = 200mm/2400mm

Senses Motorised:

Minimum/Maximum Width = 500mm/2000mm

Minimum/Maximum Drop = 200mm/4000mm 

*Please note that these depend on the thickness of the fabric, please contact customer service on 0141 814 3500 for more information.

Senses Mirage:

Minimum/Maximum Width = 150mm/2400mm

Minimum/Maximum Drop = 200mm/2700mm

 

 

© 2013 Eclipse Blind Systems, a Turnils Group Company